We will help you with the discovery of any wrecked pipes at your water mains. Likewise, we’ll track aby disturbances in your plumbing and central heating systems. Another significant effect of the resulting leaks caused by this damage is damp. This might also come about by poorly fitted windows, door seals and badly pointed brickwork.
Our methods for detecting and investigating damps and leaks are non-obtrusive and accurate. For this, we use both human know-how and state-of-the-art technology. These methods help us get to the root cause of why water isn’t being channelled correctly.
Using our technicians ensures damage to your property is quickly reduced, allowing your space to once again be used to its full potential.
Regardless of whether it’s via our online form, live chat or by means of phone, we’ll move rapidly to understand your needs.
When we know how pressing it is for us to get to your property, we’ll make you aware of our callout charge (if applicable) and get to you in the quickest time possible (immediately in the case of emergencies).
When our experts get to you, we’ll conduct checks to determine what’s the best strategy. In cases where a fix can be carried on the spot, we’ll tell you of the expense, get payment lined up and apply the important fix. Where the works must be planned for, or extra materials or workers are required, we’ll produce a quote, alongside agreeing on a return date.
As our esteemed client, you will be left confident, knowing that our experts are securing your environment with guarantees being given against their work.
The first thing we will do is make sure we turn up at your property on time. We’ll also have a quick conversation around any last-minute concerns you may have. Anything raised to be taken into consideration, and we will relay how these raised issues will be resolved.
Our staff always bring a smile to any work that we carry out. We understand the importance that your property is in left a perfect state, so protective clothing and clean footwear will be worn at all times. All your furnishings will be protected so that no damage is brought about, and rubbish will be removed whilst on the job.
Should any task be carried out over the course of a few days, we’ll leave a clean environment at the end of each shift.
You and your property will be treated with the utmost respect. We’ll be mannerly and use appropriate language. When it comes to our mobile devices, we’ll refrain from making unnecessary phone calls and texts. For you, we’ll ensure that the time spent working on your problem is given our absolute concentration.
When all is finished up, we’ll present you with a sign-off sheet. For us, your total satisfaction is of great importance. If you’re happy, a short testimonial is always appreciated. If on the off chance you query anything, we’ll immediately raise the bar, doing all we can to leave you content.
When we’ve finished up, you’ll be left with a space in which you’ll want to invite others over for entertainment.
All issues that once existed at your property will be something of yesteryear, and your new environment will be one in which you can conduct both business and pleasure.
We will retain a line of contact, should you want to use us for any future works. Our desire is that you become one of our brand ambassadors, who’s happy to refer our services to others.