• Sub Services

    • Boilers
      Boilers
    • Central Heating Controls
      Central Heating Controls
    • Cylinders
      Cylinders
    • Towel Rails
      Towel Rails
    • Radiators
      Radiators
    • Power Flushing
      Power Flushing
    • Central Heating Systems
      Central Heating Systems
    • Boiler Servicing
      Boiler Servicing
    • Boiler Repair
      Boiler Repair
    • Water Heaters
      Water Heaters
    • Cold Water Tanks
      Cold Water Tanks
    • Carbon Monoxide Alarms
      Carbon Monoxide Alarms
    • Smart TRVs (Thermostatic Radiator Valves)
      Smart TRVs (Thermostatic Radiator Valves)
    • Radiator Valves
      Radiator Valves
    • Smart Controls
      Smart Controls
    • Cylinder Thermostats
      Cylinder Thermostats
    • Timeswitches
      Timeswitches
    • Central Heating Programmers
      Central Heating Programmers
    • Thermostats
      Thermostats
    • Central Heating Filters
      Central Heating Filters
    • Central Heating Pumps
      Central Heating Pumps
    • Pipefreezing
      Pipefreezing
  • What our clients say
    • Agnes Petra

      Professional team, great service and value, always respond quickly if needed in an emergency.

      Agnes Petra
    • Alexandra Michaelides

      We found them to be lovely guys to work with - professional, approachable and helpful - from start to finish.

      Alexandra Michaelides
    • Elle Nixon

      Called out for an emergency and it was dealt with efficiently with the least amount of disruption.

      Elle Nixon
    • Lorna Jones

      Always helpful, friendly and assuring. Great local plumbers that we will continue to go back to!

      Lorna Jones
    • Roisin Darwish

      Really appreciate the speedy service, and very friendly too! We would recommend them to others.

      Roisin Darwish
    • Tara Elvin

      They were friendly and professional and they fitted us a new boiler within 48 hours after ours broke down.

      Tara Elvin
  • Why work with us?
    • Fully Certified

      Our engineers and technicians hold certifications with leading bodies in the plumbing, heating and gas sectors. This gives us a competitive edge and permits us to work on a wide range of sites.

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    • Highly Proficient

      The skills set of our team is second-to-none. When analysing plans, reading measurements and installing different fixtures and appliances, they are unmatched. Their vision is to safeguard your future.

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    • Fine Coordination

      We show a great appreciation for working in tight and constrained spaces. When it comes to moving in and around items, we intelligently use of our hands and tools to ensure a smooth process is enacted.

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    • Mechanical Expertise

      In staying up-to-date with the most recent tech, we are super-efficient when it comes to carrying out repairs and replacing defective fittings and components. We always implement lasting solutions.

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    • Problem Solving

      We will be persistent in getting to the root of your issue. Our mechanics will persevere until a successful outcome is met. The most important thing applying a fix which makes your life much easier.

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    • Cost Effective

      You will always be presented with the best price for carrying out any required work. We will work will to ensure you are delivered peace of mind in the shortest time-span possible. That’s a promise.

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    • Regulatory Compliant

      As licensed practitioners, we give confidence in staying aligned to the latest regulations. Working in accordance with the expected safety protocols prepares us for duties which might undergo review.

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    • Very Experienced

      All our staff are trained to the best standards and have worked on a number of leading domestic and commercial projects. They are the backbone of our business and help to retain our great reputation.

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    • Amazing Communicators

      The best results come when our experts lay out what they intend to do in the simplest of terms. This however also means we spend a greater portion of time listening and understanding your needs.

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    • Exceptional Professionalism

      As your trusted partner, we always present a positive attitude and present ourselves in an honest and upright manner. We want for you to have the confidence to refer us to your friends and family.

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    • Outstanding Punctuality

      Time is hard to come by nowadays, so your’s will be appreciated. We’ll be with you before your scheduled appointment and also leave at an appropriate hour to ensure you too can enjoy your space.

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    • Happy Clientele

      Delivering customer satisfaction is part of our daily mantra. Your happiness is what we want to see expressed when carrying out works within your premises. We want you to be our next brand ambassador.

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  • Central Heating Row 8 image
    You might need us when
    • warm cylinder but no hot water at taps
    • radiators being only warm in one area
    • continuous loss of system pressure
    • frequent cutting out of boiler pilot light
    • strange undesired sounds from boiler
    • intermittent heat and hot water
    • unpredictable thermostat behaviours
  • We're a good fit for
    • Landlords
      Landlords
    • Block + Estate Management

      If you manage a multistory building, such as an office building or a block of flats you can trust in us to securely maintain all its plumbing fixtures.

      Our dedicated team of plumbing technicians, heating engineers and mechanical service specialists are able to attend the multiple properties. Our exceptional fault finding skills will ensure that we isolate any issues, and minimise its effects on the residents of your building.

      When it comes to handling claims via your insurance, we can issue reports. With us, you'll have direct access to our 24-hour callout facility. Be confident in our ability to deliver, because we can delegate specific employees to handle the needs of particular sites. This means that you're left in safe hands, and entirely worry-free.

      Block + Estate Management
    • Estate + Lettings Agents
      Estate + Lettings Agents
    • Facilities Managers
      Facilities Managers
    • Property Managers

      We understand that issues related to plumbing, heating and gas are commonplace for property managers. This is why we'd love to be your reliable line of contact when these issues arise.

      Our team will always ensure the buildings under your control have their problems fixed right away. We want those using your space, to reside and work in the most comfortable of environments.

      In taking up a service maintenance contract, we can ensure a dedicated site manager is responsible for dealing with matters pertaining to your property portfolio. For us, we want you to impress building owner, helping them to attain their monetary and asset management aims.

      Property Managers
    • Project Managers

      As a project manager, we know that you are an asset to the field of plumbing. It's, therefore, our responsibility to make your role ten times easier.

      We have extensive knowledge of the commercial sector and appreciate how assignments are run in terms of schedules and timelines. Acknowledging the importance of working alongside other highly trained professionals, our staff will collaborate with other trades to meet required deadlines.

      When it comes to both sourcing materials and labour, we can work on jobs of all sizes. Beyond this, we're more than happy to work to drawings and pre-drafted plans.

      Simply know that you can rest assured knowing that we will do whatever it takes to get the job done.

      Project Managers
    • Building Managers

      From our experience of working with building managers, we know how tricky it can be sticking to budgets. We can, therefore, help devise creative ways to manage the funds you've been allocated.

      Acknowledging the likelihood of other trades being present on any given job, you'll be glad to know that we are beyond happy to work alongside any other sub-contractors, sharing our knowledge and expertise both ways.

      We are familiar with what it takes to run projects successfully, and our planning procedures leaves space for us to work alongside any existing channels you may already have in place. We'd love to be on your panel of chosen partners for any current and future works you're engaging in.

      Building Managers
    • Tenants

      As a tenant, are you residing in a property where responsibilities for maintaining the residence are shared between you the and the landlord.

      If your tenancy agreement leaves particular plumbing, heating and drainage issues to be dealt with you (either outright or in the first instance), we can help bring quick resolutions to problems that may otherwise be put on the backburner.

      We understand that you may not be the landlord, nonetheless, we are happy to liaise with both them and insurance companies on your behalf. For us, it's all about ensuring you have the most comfortable space at all times.

      Tenants
  • Some useful statistics
    • 20%

      of gas engineers in UK work in commercial premises.

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    • 250K

      annual gas installations are done by an unqualified fitter

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    • 11%

      of UK boilers inspected by the Gas Safe Register are deemed to be unsafe

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    • 50

      deaths a year are caused by accidental carbon monoxide poisoning

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  • Common Questions
    Why must maintenance of my system be a top priority?
    Why must maintenance of my system be a top priority?

    One thing you don’t want to be stuck with is highly-priced repairs. A lot of the time, this comes down to an avoidance to carry out maintenance works and inspections regularly. Being vigilant of your system and its components will make it easier for you to identify issues before they grow into significant problems.

    Most appliances and systems usually require an annual inspection, so arranging for this to occur at your premises is something you do to ensure everything is in working order.

    If you do this, you put yourself in the best position to have your plumbing, heating, drainage and ventilation at performing at their best.

    What's a landlord responsibilities concerning gas safety?
    What's a landlord responsibilities concerning gas safety?

    Under the Gas Safety (Installation and Use) Regulations 1998, as a landlord you must ensure the safety of all gas appliances, flues, chimneys (and other related fittings, accessible to your tenants. This extends to a range of dwellings including hotels and other styles of accommodation in this category, holiday lets and rental properties.

    There are 3 fundamental things you must ensure (by law) when it comes to providing properties with gas appliances:

    1. Upkeep: You have a requirement to keep you stacks, chimneys, flue, gas pipework and appliances in safe working order. The servicing of your gas appliances must occur in line with the recommendations provided by their respective manufacturers. Should you be unable to access these details you must revert to annual check-ups and servicing, unless you’ve been advised differently by a Gas Safe registered engineer. Even if you (as the landlord) are not the owner of a gas-related appliance and your tenant is, as long as it’s connected to the pipework or flue, you remain responsible. Only in instances where this is not the case, and most importantly the tenant is the owner of the apparatus in question, does the liability fall on them.
    2. Gas Safety Inspections: A Gas Safe registered engineer has to check the safety of your gas appliances and flues on an annual basis. As a landlord, guidelines introduced in April 2018 grant you permission to have a gas safety check conducted every 10-12 months following the previous review, with the expiry date of your valid existing report remaining intact. Should you be late on having a check done, this is not good as you’re technically breaking the law and the consequences of something going wrong can be extremely heavy. However, the annual clock for getting your next Gas Safety check (i.e. in 10-12 months) is reset.
    3. Report: A recorded report of your annual gas safety inspections need to be provided to your tenants in a 28-day period, or instantly if it’s someone commencing a new tenancy at your property. If the space that your letting is for a period of less than 28-days, you must make the gas safety report fully visible in a central space of your property. All gas safety reports must be retained for a minimum of 2 years, and should you fall under the new regulations for flexible gas safety inspections, your report must be stored until a further 2 gas safety reviews are conducted.

    Beyond these recommendations, you should also go and notify your tenants where the mechanism for switching off the gas to the premises is located. This should hopefully keep them safe if and when an emergency arises.

    Again, we must stress for you to utilise a Gas Safe registered engineer, like those here at PHG Mechanical Services. Anything short of this is unlawful, and you put your tenants in danger should you not comply with these recommendations.

     

     

    Do you provide gas safety certificates for landlords?
    Do you provide gas safety certificates for landlords?

    Yes, given it’s your requirements as a landlord to have to ensure that all gas appliances throughout your properties are completely safe. This, by law, must occur every 12 months and when we’ve carried out these checks you’ll be issued a gas safety certificate that you must retain for 2 years.

    What should be done if I smell gas (or my carbon monoxide alarm goes off)?
    What should be done if I smell gas (or my carbon monoxide alarm goes off)?

    First and foremost, you should open your doors and windows to maintain good ventilation, and don’t touch the on/off switch of any electrical appliances.

    Next, you should immediately get in contact with the National Grid, who can be reached on 0800 111 999. This is their emergency line, and it’s free to dial. In response, they’ll send an engineer to your property, absolutely free of charge. This specialist will ensure your space is made safe, typically disengaging the gas supply until a professional firm like ourselves can arrive on-site to carry out the necessary repairs.

    When our team are called out, we’ll visit, review the problem, and in conjunction with the repairs, conduct various tests many times over to ensure your health, wellbeing and safety are restored.

    Once we’re in a position to reactivate the supply of gas, one of our qualified Gas Safe engineers will be in attendance to ensure it’s done correctly.

    How will a magnetic filter benefit my system?
    How will a magnetic filter benefit my system?

    Filters are amazing when it comes to assisting with the cleaning of your system.

    Those which fall into the magnetic category are great at attracting dirt, sludge and debris that’s metallic in nature.

    By having this device you’ll help remove this unwanted matter from your system before it has a chance to damage your boiler and its control mechanisms.

    We, therefore, advise having one and fit them with our installations.

    Does a powerflush reduce your energy bills?
    Does a powerflush reduce your energy bills?

    Yes, it certainly does.

    When cold spots on your radiator, blockages and restricted water flow exist in your central heating system, it has to do a significant amount of work to heat up your home. Also, retaining a consistent temperature becomes difficult, or impossible in extreme cases.

    These factors mean that an increased amount of fuel is utilised and in turn more money being spent to preserve it.

    However, once a powerflush is conducted, your central heating system runs much more efficiently and doesn’t require as much energy or fuel to keep it operational as when compared to before.

     

    When might I need a powerflush?
    When might I need a powerflush?

    A sign that your central heating system is underperforming can be detected in your radiators. If they happen to have cold spots or are taking longer than usual to heat up, then the chances are they’ll benefit from a powerflush.

    Reach out to our team if you think you’re facing this predicament, and we’ll feedback on what can be done.

    Can you explain what a powerflush is?
    Can you explain what a powerflush is?

    This is a procedure whereby a high flow of water is pumped at low pressure into your central heating system, churning much water through it at a quick speed. This process, accompanied by chemicals will break up any unwanted material, sludge and limescale that is accumulating in the system, leaving it to operate at full efficiency.

    Why must my boiler be serviced?
    Why must my boiler be serviced?

    Regular inspection of your boiler and gas appliances are crucial to the safety of your residence. Alongside this, if you want these fittings to be running effectively, annual servicing heightens the likelihood of detecting any faults at an early stage. This means instantly alleviating any problems that exist whilst saving you money in the long term.

    Are you able to install gas appliances (i.e. cookers, ovens, fireplaces)?
    Are you able to install gas appliances (i.e. cookers, ovens, fireplaces)?

    Yes, we carry out these works both on a domestic and commercial scale.

    Our Gas Safe registered engineers are both qualified and authorised to fit these appliances. They will ensure everything is properly connected so that the residents of your property are in a safe and hazard-free environment whenever gas flows within it.

    Are boiler faults examined for free?
    Are boiler faults examined for free?

    Because we’ll need to visit your premises to examine the issue in full, our hourly rate kicks in.

    We’ll endeavour to keep your costs to the bare minimum, by attempting to apply a fix in the shortest timespan possible. If the repair can be done without the need for additional materials, and in the space on 1 hour, that’s all you’ll pay for.

    Please note that upon identifying the problem, if you choose not to pursue going ahead with the work, you’ll be charged for the time spent to reach this point.

  • Get Started Today
    Get Started Today