When it comes to pricing, we do offer a degree of flexibility. This, however, depends on the nature of the task at hand.
For works, the associated fee will fall into one of the following categories:
Fixed Price Work
A range of small jobs we conduct happen to have their own pre-determined costs. This means you’ll be provided with a fixed rate before our engineer shows up.
In these cases, we’ll likely have the tools, instruments and materials readily available to carry out any tests or repairs. This includes, but is not limited to:
Hourly Rate Tasks
These rates apply when we’re able to get out and resolve your problem without sending an estimator.
In this instance, we should be able to diagnose the problem and quickly start resolving it. This call-out or maintenance work can be conducted without the need to price materials and labour costs, or extended analysis from an estimator. This includes, but is not limited to:
We are very transparent with our rates, which are:
It is key to note that the time we spend investigating your issue is absorbed into the hourly rate if we go on to apply the fix. If it’s the case you choose not to go ahead with the work, you’ll be charged for the time taken to diagnose the problem.
Scoped Scheduled Works
For larger jobs, where further work is required, we’ll give a fixed cost before getting started. Here is where you’ll receive a quote for the work we intend on carrying out, alongside a planned schedule for getting the job done.
With us, we will stick to our promised price. This means what you will only pay what we originally quoted for carrying out the work, even if the time needed increases or extra materials need to be brought on board. The only instance where the price will be adjusted is of the agreed scope of the work happens to change.
Many clients love this because it means they know what is coming down the line. Expectations are set and met, and all costs and payment schedules are agreed to upfront.
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