First and foremost, you should open your doors and windows to maintain good ventilation, and don’t touch the on/off switch of any electrical appliances.
Next, you should immediately get in contact with the National Grid, who can be reached on 0800 111 999. This is their emergency line, and it’s free to dial. In response, they’ll send an engineer to your property, absolutely free of charge. This specialist will ensure your space is made safe, typically disengaging the gas supply until a professional firm like ourselves can arrive on-site to carry out the necessary repairs.
When our team are called out, we’ll visit, review the problem, and in conjunction with the repairs, conduct various tests many times over to ensure your health, wellbeing and safety are restored.
Once we’re in a position to reactivate the supply of gas, one of our qualified Gas Safe engineers will be in attendance to ensure it’s done correctly.
